Expectations for Community Center Assistants

 

• Respect

  • For one another – be kind; address all concerns directly and privately; do not gossip

  • For the community –  keep the office clean; respect all members of the community; honor confidentiality

  • For the department – follow policies and procedures; defend the honor of your title; do not abuse your power

  • For your supervisor – interact professionally; be honest; communicate any concerns directly; say “hi” when you pass by

  • For your job – put effort into all that you do; complete tasks to the best of your ability; do everything with purpose and intentionality; respect confidentiality

 

• Communication

  • Check your mail daily; respond to emails, phone calls, and texts promptly

  • When disagreements arise, attempt to address them directly before bringing issues to supervisors; own up to your mistakes; don’t hold grudges

  • Have open communication between RLC, RAs, CCM, and CCAs – we are one team

  • Keep RLC informed about building/staff issues so that they can be properly addressed

 

• Time

  • Be on time to shifts and meetings

  • Meet established deadlines and clearly communicate the need for more time

 

• Growth

  • ​Ask questions and ask for help when you need it

  • Be flexible and open to compromise

  • Strive for continuous improvement – be open to learning new things

  • Remember that you are a student first

  • Make time for yourself – having a healthy work life begins with keeping yourself healthy

  • Have fun – keep a positive attitude, enjoy this job, and have pride in our community